Privacy Policy

This Privacy Policy explains how Health on Cloud LLC, doing business as SHA LMS (“SHA LMS,” “we,” “our,” or “us”), collects, uses, stores, and shares your information when you use our services (the “Services”). Our Services include an online Learning Management System (LMS) platform for medical education, offering study materials, surgical videos, quizzes, and related content. We operate globally, with headquarters in South Korea.

By accessing or using our Services, you agree to this Privacy Policy. If you do not agree, please do not use our Services.

1. Information We Collect

We collect information in several ways, including when you provide it directly, when it is automatically collected through your use of the Services, and from third-party sources.

1.1 Information You Provide

We collect information you provide when you:

Register an account on our LMS platform
Enroll in courses or access learning materials
Participate in quizzes, discussions, or other interactive features
Contact us for support or feedback

This information may include your name, email address, profession (e.g., nurse, doctor), institution, and any other details you voluntarily provide.

1.2 Automatically Collected Information

We collect certain information automatically, including:

Device information (IP address, device type, browser type, operating system)
Usage data (pages viewed, time spent on content, interaction logs)
Cookies and tracking technologies (to improve user experience and analytics)

You can manage your cookie preferences through your browser settings.

1.3 Information from Third Parties

We may receive information from third-party service providers, such as:

Analytics providers (e.g., Google Analytics) to understand platform usage
Payment processors for transactions
Marketing and research partners to improve our offerings

2. How We Use Your Information

We use collected information for the following purposes:

Providing and improving our LMS platform
Managing user accounts and course enrollments
Enhancing learning experiences with personalized recommendations
Conducting research, analytics, and reporting
Complying with legal obligations and security measures

We do not sell or rent your personal data.

3. Data Sharing and Disclosure

We may share your information in the following circumstances:

3.1 Service Providers

We work with third-party vendors for services such as hosting, analytics, and customer support. These vendors process data on our behalf and must adhere to strict confidentiality agreements.

3.2 Legal Compliance and Protection

We may disclose your information to comply with legal obligations, enforce our policies, or protect rights, safety, or property.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, user data may be transferred as part of the business transaction.

3.4 International Data Transfers

As we operate in multiple countries, your data may be transferred and processed in locations outside of your country of residence, including South Korea, in compliance with applicable data protection laws (GDPR, PIPA, PDPA).

4. Your Rights and Choices

You have rights regarding your personal data, including:

Accessing, updating, or deleting your account information
Managing your communication preferences
Opting out of certain data collection practices (e.g., cookies, analytics tracking)

To exercise these rights, please contact us at [[email protected]].

5. Data Security

We implement technical and organizational measures to protect your data. However, no method of transmission over the internet is 100% secure. We encourage users to maintain strong passwords and safeguard their account credentials.

6. Data Retention

We retain user data as long as necessary for educational and operational purposes or as required by law. Backup copies may persist for business continuity.

7. Children’s Privacy

Our Services are intended for users aged 18 and older. If we learn that we have collected personal data from children under 18, we will delete such data.

8. Third-Party Links

Our platform may include links to third-party websites or services. We are not responsible for their privacy practices and encourage users to review their policies before interacting.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. If we make significant changes, we will notify you through our platform or other means. Please review this policy regularly for updates.

10. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us at: Email: [email protected]